Contact the studio
Write to a florist, not a call centre.
Questions about an order, an event, a subscription or a plant — your message goes straight to the studio team and is answered by the person best placed to help.
- Emailsupport@zevenbloom.comReplies within one business day
- Studio hoursTue – Sat, 9:00 – 18:00Messages outside hours are answered next morning
- VisitsBy appointmentBook through the form below
Send a message
How can we help?
Common requests
Find the right route
Change a delivery
Include your order number and the new window. Changes are free up to 24 hours before delivery.
Freshness promise
Send a photo within seven days of delivery and we'll replace or refund your bouquet.
Wedding dates
Share your date, venue and guest count; we reply with availability within two business days.
Corporate accounts
Weekly reception flowers, gifting programmes and invoicing for teams of any size.
Subscription changes
Pause, skip or change size in your account — or ask us to do it for you.
Press & partnerships
Growers, venues and editors are always welcome to say hello.
Visit
Come and see the studio
We welcome visits by appointment so a florist can give you their full attention — for wedding consultations, subscription tastings or simply to choose stems in person.
Studio hours
- Monday
- Closed — market & prep day
- Tuesday – Friday
- 9:00 – 18:00
- Saturday
- 9:00 – 16:00
- Sunday
- Closed
Before you write
How quickly will I hear back?
Within one business day, usually much sooner during studio hours.
Can I order by message?
Yes. Tell us the style, size, delivery address and window, and we'll confirm the order and payment details by reply.
Where is my data stored?
Messages are stored securely with our service provider and used only to answer you. See the Privacy Policy for details.